TERMS OF SERVICE AGREEMENT
LAST REVISION: 15-05-2021
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (the “Agreement”) governs your use of this website, http://kaputa.in (the “Website”), Walnut Medical Pvt Ltd (“Business Name”) offer of services on this Website, or your purchase of services available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Walnut Medical Pvt Ltd reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Walnut Medical Pvt Ltd will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Walnut Medical Pvt Ltd encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Walnut Medical Pvt Ltd for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.
Terms of Offer. This Website offers for sale certain services (the “Services”). By placing an order for Services through this Website, you agree to the terms set forth in this Agreement.
Customer Solicitation: Unless you notify our third party call center reps or direct Walnut Medical Pvt Ltd sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Walnut Medical Pvt Ltd and its designated in house or third party call team(s).
Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email address to: email@example.com
Proprietary Rights. Walnut Medical Pvt Ltd has proprietary rights and trade secrets in the Services. You may not copy, reproduce, resell or redistribute any Service provided by Walnut Medical Pvt Ltd. Walnut Medical Pvt Ltd also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.
Goods and Service Tax. If you purchase any Services, you will be responsible for paying any applicable goods and service tax
Payments method: Walnut Medical Pvt Ltd has the right to select payment gateways as desired and may enable or disable payment methods without prior notice. 100% Advance payment is required for confirmation of Service.
Charges and Dimensional Weight: Weight measured by the customer may not be the exact weight as charged by courier agencies. IATA measurement standards and dimensional weight calculations are applicable as an industry standard. If a particular parcel is determined to be of volumetric weight using the formula (length x breadth x height in cms / 2700) the customer will be notified of the same. If they disagree to pay the amount their parcel can be returned to them at no cost. If they do want the parcel to be further connected, the applicable dimensional weight will need to be paid for. Failure to do so can result in delays or non-delivery for which Walnut Medical Pvt Ltd will assume no liability.
Cancellation/Refund: Cancellations are only possible before pickup happens. Walnut Medical Pvt Ltd reserves the right to cancel or reject an order from a customer based on serviceability, feasibility or volumetric weight.
Refunds are applicable if delivery is not possible due to carrier error not if Consignee is not reachable or address/ pincode is incorrect.
Loss/Damage: If your consignment is lost or damaged in transit and additional insurance was not purchased, our liability is limited to the amount of freight paid against that order.
Escalation process: firstname.lastname@example.org will always be your first point of contact for any issues. After your consignment is in transit escalation and customer service will be provided by the carrier that was selected by you.
Banned items: Prohibited items are limited to and may be altered without prior notice
- Liquids, Gels, Aerosols
- Drugs & medicines
- Arms, Ammunition, Weapons
- Cash, Currency
- Fresh Fruits, Vegetables, Perishables
Failure to abide by the restrictions above can result to loss of paid amount and/or additional penalties.
Insurance: By default any order is insured for a sum of rs.100/- unless additional insurance is purchased, insurance claim and process is governed by the vendor of the insurance.
Content; Intellectual Property; Third Party Links. In addition to making Services available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about couriers, logistics and other services. Walnut Medical Pvt Ltd does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Walnut Medical Pvt Ltd does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Walnut Medical Pvt Ltd does not endorse the contents on any such third-party websites. Walnut Medical Pvt Ltd is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.
Use of Website; Walnut Medical Pvt Ltd is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website
License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Walnut Medical Pvt Ltd or the applicable third party (if third party content is at issue).
Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Walnut Medical Pvt Ltd a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Walnut Medical Pvt Ltd does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Walnut Medical Pvt Ltd is not liable for any damage or harm resulting from any posts by or interactions between users. Walnut Medical Pvt Ltd reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Walnut Medical Pvt Ltd deems objectionable, in Walnut Medical Pvt Ltd ‘s sole discretion.
III. DISCLAIMER OF WARRANTIES
YOUR USE OF THIS WEBSITE AND/OR SERVICES ARE AT YOUR SOLE RISK. THE WEBSITE AND SERVICES ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Walnut Medical Pvt Ltd EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE SERVICES OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR SERVICES. (“SERVICES” INCLUDE TRIAL SERVICES.)
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Walnut Medical Pvt Ltd MAKES NO WARRANTY:
THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.
THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR THAT DEFECTS IN SERVICES WILL BE CORRECTED.
REGARDING ANY SERVICES PURCHASED OR OBTAINED THROUGH THE WEBSITE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
- LIMITATION OF LIABILITY
Walnut Medical Pvt Ltd ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND SERVICES AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR SERVICES PURCHASED VIA THE WEBSITE.
Walnut Medical Pvt Ltd WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR SERVICES; (2) THE COST OF PROCURING SUBSTITUTE SERVICES OR CONTENT; (3) ANY SERVICES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You will release, indemnify, defend and hold harmless Walnut Medical Pvt Ltd, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Services or your use of the Services (including Trial Services); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Walnut Medical Pvt Ltd. When Walnut Medical Pvt Ltd is threatened with suit or sued by a third party, Walnut Medical Pvt Ltd may seek written assurances from you concerning your promise to indemnify Walnut Medical Pvt Ltd; your failure to provide such assurances may be considered by Walnut Medical Pvt Ltd to be a material breach of this Agreement. Walnut Medical Pvt Ltd will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Serices, with counsel of Walnut Medical Pvt Ltd choice at its expense. Walnut Medical Pvt Ltd will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Walnut Medical Pvt Ltd against any claim, but you must receive Walnut Medical Pvt Ltd prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Services.
VII. AGREEMENT TO BE BOUND
By using this Website or ordering Services, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.
Force Majeure. Walnut Medical Pvt Ltd will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.
Cessation of Operation. Walnut Medical Pvt Ltd may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Services.
Entire Agreement. This Agreement comprises the entire agreement between you and Walnut Medical Pvt Ltd and supersedes any prior agreements pertaining to the subject matter contained herein.
Effect of Waiver. The failure of Walnut Medical Pvt Ltd to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
Governing Law; Jurisdiction. This Website originates from the Mohali, Punjab. This Agreement will be governed by the laws of the State of Punjab without regard to its conflict of law principles to the contrary. Neither you nor Walnut Medical Pvt Ltd will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Punjab. By using this Website or ordering Services, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Services or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Waiver of Class Action Rights. BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.
Termination. Walnut Medical Pvt Ltd reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Walnut Medical Pvt Ltd may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Services. If your access to the Website is terminated, Walnut Medical Pvt Ltd reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Walnut Medical Pvt Ltd chooses, in its sole discretion and without advance to you, to terminate it.
Domestic Use. Walnut Medical Pvt Ltd makes no representation that the Website or Services are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
Assignment. You may not assign your rights and obligations under this Agreement to anyone. Walnut Medical Pvt Ltd may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.
BY USING THIS WEBSITE OR ORDERING SERVICES FROM THIS WEBSITE YOU AGREE
TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.